$dbh->do(
q{
INSERT IGNORE INTO letter(module,code,branchcode,name,is_html,title,content,message_transport_type)
- VALUES ( 'catalogue', 'TICKET_ACKNOWLEDGE', '', 'Concern acknowledgement', '1', 'Catalog concern acknowledgement', "Dear [%- INCLUDE 'patron-title.inc' patron => ticket.reporter -%],<br><br>Thankyou for your report concerning [%- INCLUDE 'biblio-title.inc' biblio=ticket.biblio link = 0 -%].<br><br>You reported: <br>[%- ticket.body -%]<br><br>Thankyou", 'email' );
+ VALUES ( 'catalogue', 'TICKET_ACKNOWLEDGE', '', 'Concern acknowledgement', '1', 'Catalog concern acknowledgement', "[%- PROCESS 'html_helpers.inc' -%]Dear [%- INCLUDE 'patron-title.inc' patron => ticket.reporter -%],<br><br>Thankyou for your report concerning [%- INCLUDE 'biblio-title.inc' biblio=ticket.biblio link = 0 -%].<br><br>You reported: <br>[%- ticket.body -%]<br><br>Thankyou", 'email' );
}
);
say $out "Added new notice 'TICKET_ACKNOWLEDGE'";
$dbh->do(
q{
INSERT IGNORE INTO letter(module,code,branchcode,name,is_html,title,content,message_transport_type)
- VALUES ( 'catalogue', 'TICKET_UPDATE', '', 'Concern updated', '1', 'Catalog concern updated', "Dear [%- INCLUDE 'patron-title.inc' patron => ticket_update.ticket.reporter -%],<br><br>The library has added an update to the concern you reported against [%- INCLUDE 'biblio-title.inc' biblio=ticket_update.ticket.biblio link = 0 -%].<br><br>The following comment was left: <br>[%- ticket_update.message -%]<br><br>Thankyou", 'email' );
+ VALUES ( 'catalogue', 'TICKET_UPDATE', '', 'Concern updated', '1', 'Catalog concern updated', "[%- PROCESS 'html_helpers.inc' -%]Dear [%- INCLUDE 'patron-title.inc' patron => ticket_update.ticket.reporter -%],<br><br>The library has added an update to the concern you reported against [%- INCLUDE 'biblio-title.inc' biblio=ticket_update.ticket.biblio link = 0 -%].<br><br>The following comment was left: <br>[%- ticket_update.message -%]<br><br>Thankyou", 'email' );
}
);
say $out "Added new notice 'TICKET_UPDATE'";
$dbh->do(
q{
INSERT IGNORE INTO letter(module,code,branchcode,name,is_html,title,content,message_transport_type)
- VALUES ( 'catalogue', 'TICKET_RESOLVE', '', 'Concern resolved', '1', 'Catalog concern resolved', "Dear [%- INCLUDE 'patron-title.inc' patron => ticket_update.ticket.reporter -%],<br><br>The library has now marked your concern with [%- INCLUDE 'biblio-title.inc' biblio=ticket_update.ticket.biblio link = 0 -%]as resolved.<br><br>The following comment was left: <br>[%- ticket_update.message -%]<br><br>Thankyou", 'email' );
+ VALUES ( 'catalogue', 'TICKET_RESOLVE', '', 'Concern resolved', '1', 'Catalog concern resolved', "[%- PROCESS 'html_helpers.inc' -%]Dear [%- INCLUDE 'patron-title.inc' patron => ticket_update.ticket.reporter -%],<br><br>The library has now marked your concern with [%- INCLUDE 'biblio-title.inc' biblio=ticket_update.ticket.biblio link = 0 -%]as resolved.<br><br>The following comment was left: <br>[%- ticket_update.message -%]<br><br>Thankyou", 'email' );
}
);
say $out "Added new notice 'TICKET_RESOLVE'";
$dbh->do(
q{
INSERT IGNORE INTO letter(module,code,branchcode,name,is_html,title,content,message_transport_type)
- VALUES ( 'catalogue', 'TICKET_NOTIFY', '', 'Catalog concern notification', '1', 'Catalog concern reported', "[%- USE Koha -%]\r\nDear cataloger,<br><br>[%- INCLUDE 'patron-title.inc' patron => ticket.reporter -%]reported the following concern with [%- INCLUDE 'biblio-title.inc' biblio=ticket.biblio link = 1 -%]<br><br>[%- ticket.body -%]<br><br>You can mark this concern as resolved from the concern management <a href='[%- Koha.Preference('IntranetBaseURL') -%]/cgi-bin/koha/cataloguing/concerns.pl'>page</a>.", 'email' );
+ VALUES ( 'catalogue', 'TICKET_NOTIFY', '', 'Catalog concern notification', '1', 'Catalog concern reported', "[%- USE Koha -%][%- PROCESS 'html_helpers.inc' -%]\r\nDear cataloger,<br><br>[%- INCLUDE 'patron-title.inc' patron => ticket.reporter -%]reported the following concern with [%- INCLUDE 'biblio-title.inc' biblio=ticket.biblio link = 1 -%]<br><br>[%- ticket.body -%]<br><br>You can mark this concern as resolved from the concern management <a href='[%- Koha.Preference('IntranetBaseURL') -%]/cgi-bin/koha/cataloguing/concerns.pl'>page</a>.", 'email' );
}
);
say $out "Added new notice 'TICKET_NOTIFY'";
message_transport_type: email
lang: default
content:
+ - "[%- PROCESS 'html_helpers.inc' -%]"
- "Dear [%- INCLUDE 'patron-title.inc' patron => ticket.reporter -%],<br>"
- "<br>"
- "Thankyou for your report concerning [%- INCLUDE 'biblio-title.inc' biblio=ticket.biblio link = 0 -%].<br>"
message_transport_type: email
lang: default
content:
+ - "[%- PROCESS 'html_helpers.inc' -%]"
- "Dear [%- INCLUDE 'patron-title.inc' patron => ticket_update.ticket.reporter -%],<br>"
- "<br>"
- "The library has now marked your concern with [%- INCLUDE 'biblio-title.inc' biblio=ticket_update.ticket.biblio link = 0 -%] as resolved.<br>"
message_transport_type: email
lang: default
content:
+ - "[%- PROCESS 'html_helpers.inc' -%]"
- "Dear [%- INCLUDE 'patron-title.inc' patron => ticket_update.ticket.reporter -%],<br>"
- "<br>"
- "The library has added an update to the concern you reported against [%- INCLUDE 'biblio-title.inc' biblio=ticket_update.ticket.biblio link = 0 -%].<br>"
message_transport_type: email
lang: default
content:
+ - "[%- PROCESS 'html_helpers.inc' -%]"
- "[%- USE Koha -%]"
- "Dear cataloger,<br>"
- "[%- INCLUDE 'patron-title.inc' patron => ticket.reporter -%] reported the following concern with [%- INCLUDE 'biblio-title.inc' biblio=ticket.biblio link = 1 -%]<br>"