Online help for label printing and serials

Signed-off-by: Chris Cormack <crc@liblime.com>
Signed-off-by: Joshua Ferraro <jmf@liblime.com>

diff --git a/koha-tmpl/intranet-tmpl/prog/en/modules/help/labels/label-home.tmpl b/koha-tmpl/intranet-tmpl/prog/en/modules/help/labels/label-home.tmpl
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+<div class="main"> <h1>Label Printing</h1><h2>How do I print Labels using this feature?</h2><p>The sequence of steps is:</p><ol><li>Define a Layout</li><li>Define a Layout Template</li><li>Merge a Layout and Layout Template via the Label Batch&nbsp;</li></ol><h2>What is a &quot;Layout&quot;?</h2><p>A layout is where you define what will print on the label. For example for a spine label you may choose the Classification Number. </p><h2>What is a &quot;Layout Template&quot;?</h2><p>A layout template is the dimensions of the sheet you are using. You will need to either acquire the dimensions from the label supplier, or measure them accurately.</p><p>Layout Templates will need to be defined for each type of Label sheet or page you wish to print to.  </p><h2>What is a &quot;Label Batch&quot;? </h2><p>A label batch is where you take your Layout, Layout Template and merge with the items you wish to create the labels for.</p><p>Once the merge has been completed,  a PDF will be generated that can be used to print the labels.</p><p>&nbsp;</p> </div> 
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diff --git a/koha-tmpl/intranet-tmpl/prog/en/modules/help/serials/claims.tmpl b/koha-tmpl/intranet-tmpl/prog/en/modules/help/serials/claims.tmpl
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+<h1>Serials Claims</h1><h2>What are Claims?</h2><p>Claims are where an issue that was expected has not been recieved by the library. The claims interface is used to manage those claims, in particular provide the expected issue information that can be sent to the supplier. </p><h2>How to lodge a Claim?</h2><p>Make a selection from the drop down list. The &quot;All Supplies&quot; count gives you a count of the total number of current item claims across all suppliers. </p><p>There are two ways to lodge a claim with the supplier:</p><ol><li>Using a Letter defined in Notices. Note that you will need to set up the notice. </li><li>Exporting the claims information. This downloads a CSV file to your local machine with all the claim data ready for additional formatting before sending to the supplier.</li></ol><h2>How to resolve a Claim?</h2><p>The claim will be resolved once recieved status has changed. Search for the Subscription and then click &quot;Serial receive&quot; to locate the issue and change it's status. &nbsp;</p>
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diff --git a/koha-tmpl/intranet-tmpl/prog/en/modules/help/serials/serials-edit.tmpl b/koha-tmpl/intranet-tmpl/prog/en/modules/help/serials/serials-edit.tmpl
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+<h1>Recieving Serials</h1><h2>How do I receive an expected issue?</h2><p>The number for the next expected Issue should display in the top row. The status will default to waited. If the serial has arrived, then select &quot;arrived&quot; from the drop down. If SerialAddItems is turned on you will be prompted to add the item detail. </p><p>Once you press save the new issue will be recorded in the subscription history. </p><h2>How do I receive an unexpected or supplemental issue?</h2><p>Uss the blank line under the expected issue line to add in the details for the unexpected or supplemental issue.&nbsp; Select the appropriate status and save.&nbsp;</p><h2>What happens if an Issue does not turn up?</h2><p>If an issue does not turn up or is late, then select that status from the Status drop down. The issue will now appear under &quot;Claims&quot; and can be managed from there. &nbsp;</p> 
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