Online help for suggestions management

Signed-off-by: Chris Cormack <crc@liblime.com>
Signed-off-by: Joshua Ferraro <jmf@liblime.com>

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+<div class="main"> <h1>Suggestions Management</h1><h2>What are Purchase Suggestions?</h2><p>Purchase suggestions give the users of the OPAC a way to lodge requests for the library to purchase for items. </p><p>To use this feature, purchase suggestions need to be turned on in system preferences. (System Preferences &gt; OPAC Features &gt; Suggest set to &quot;on&quot;).&nbsp;</p><h2>How do I manage suggestions?</h2><p>Suggestions that have been placed but not acted upon will show on the &quot;Waiting&quot; tab below. To process a suggestion the &quot;Status&quot; needs to be changed and a &quot;Reason&quot; chosen.&nbsp;</p><p>Marking an item as &quot;Accepted&quot;, will move the suggestion to the Accepted tab. The suggested item can now be added to an order in Acquisitions by using the &quot;From a Suggestion&quot; feature under &quot;Add To Order&quot;. </p><p>Marking an item&nbsp; as &quot;Rejected&quot;, will move the selected item to the rejected tab.&nbsp;</p><p>When ever the status is changed to Accepted or Rejected, the reason for the status change can be selected from the &quot;Reason&quot; drop down. Reasons are Authorised values that need to be setup by the library. There is also the option to select &quot;Other&quot; and enter a custom reason.&nbsp;</p><p>The authorised values for &quot;Reason&quot; can be set under System Administration &gt; Authorised Values. From the drop down select the &quot;SUGGEST&quot; authorised value category and add your custom reasons.&nbsp;</p><p>Once the status and reason have been selected, these will display for the suggestor in the OPAC.&nbsp;</p><p>&nbsp;</p> </div> 
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