Bug 8945: Serials Help Files for 3.10

[koha_fer] / koha-tmpl / intranet-tmpl / prog / en / modules / help / serials / claims.tt

diff --git a/koha-tmpl/intranet-tmpl/prog/en/modules/help/serials/claims.tt b/koha-tmpl/intranet-tmpl/prog/en/modules/help/serials/claims.tt
index 615a170..91cfcd0 100644 (file)
--- a/koha-tmpl/intranet-tmpl/prog/en/modules/help/serials/claims.tt
+++ b/koha-tmpl/intranet-tmpl/prog/en/modules/help/serials/claims.tt
@@ -2,16 +2,17 @@
 
 <h1>Serials Claims</h1>
 
-<h2>What are Claims?</h2>
-<p>Claims are notices that you send when an issue that was expected has not been received by the library.</p>
-
-<h2>How to lodge a Claim?</h2>
-<p>Make a selection from the drop down list. The &quot;All Vendors&quot; count gives you a count of the total number of current item claims across all vendors.</p>
-<p>There are two ways to lodge a claim with the vendor:</p>
-       <ol>
-               <li>Using a Letter defined in Notices. Note that you will need to set up the notice.</li>
-               <li>Exporting the claims information. This downloads a CSV file to your local machine with all the claim data ready for additional formatting before sending to the vendor.</li>
-       </ol>
-
-<h2>How to resolve a Claim?</h2>
-<p>The claim will be resolved once received status has changed. Search for the Subscription and then click &quot;Serial receive&quot; to locate the issue and change it's status.</p>[% INCLUDE 'help-bottom.inc' %]
\ No newline at end of file
+<p>Koha can send email messages to your serial vendors if you have late issues. To the left of the main serials page there is a link to 'Claims'</p>
+
+<p>The links to claims also appears to the left of the subscription detail page</p>
+
+<p>If you don't have a claim notice defined yet you will see a warning message that you need to first define a notice.</p>
+
+<p>Clicking 'Claims' will open a report that will ask you to choose from your various serial vendors to generate claims for late issues.</p>
+
+<p>From the list of late issues you can choose which ones you want to send a claim email to by clicking the checkbox to the left of late issue, choosing the notice template to use and clicking the 'Send notification' button.</p>
+
+<p><strong>See the full documentation for Serial Claims in the <a href="http://manual.koha-community.org/3.10/en/serialclaims.html">manual</a> (online).</strong></p>
+
+[% INCLUDE 'help-bottom.inc' %]
+